Overview
This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell.
You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.
Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower, and in the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up.
Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.
- Recommended by 98% of travelers
- Badge of Excellence
- Free cancellation up to 24 hours before
- Mobile ticket
What's included
Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
Self-guided tour of the lobby of Freedom Tower with the film “Voices”
Visit to the meaningful sites of Ground Zero
Moment of reflection at the “Reflecting Absence” fountains
A local guide who shares stories about their personal connection to 9/11
Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits
Gratuities
Meeting and pickup
Travelers meet at the meeting point.
Meeting point
Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be wearing an orange hat. The chapel is between Fulton and Vesey streets on Broadway.
Good to know
Voucher Information:
- Your physical tickets will be given to you at check in at the start of the tour.
- No need to print out the ticket; simply tell the guide your name
Meeting Location:
- OUTSIDE the entrance of Saint Paul's Chapel on 209 Broadway
- Your guide will be there 15 minutes before the tour start time wearing an orange hat and holding an orange sign.
- Please note, the last stop of the tour is the One World Observatory, allowing you to stay as long as you wish.
- Also note, in case you are approached by street booksellers, they are not affiliated with us.
- Contact number: (646) 801-9113
Activity Policies:
- Please arrive 15 minutes early as we start promptly. If you are late, there is no guarantee you will find the tour group, and no refunds.
- The activity runs regardless of weather conditions. Please dress appropriately for the weather.
- Observatory and Museum requires airport security type screening. All large bags need to be checked.
- Observatory and Museum entry time are TIMED.
- Gratuities always appreciated.
Rescheduling Policy:
- In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability) or offered a refund.
What to expect
-
St. Paul's Chapel
15 min
The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
-
9/11 Memorial Pools
15 min
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.
-
The National 9/11 Memorial & Museum
2 hours
Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more.
-
One World Observatory
1 hour
Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.
Cancellation Policy
For a full refund, cancel at least 24 hours before the start time.
Times are local to the experience (America/New York).
Additional Information
- Also note, in case you are approached by street booksellers, they are not affiliated with us.
- Mobile or paper ticket accepted
- Up to 15 travelers per booking
- Each booking must include at least one adult.
FAQs about All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
Can I cancel All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory for free?
Yes. For a full refund, cancel at least 24 hours before the start time.
How long does it take?
It takes about 5 hours.
Where does it start?
Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be wearing an orange hat.
What's included?
- Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
- Self-guided tour of the lobby of Freedom Tower with the film “Voices”
- Visit to the meaningful sites of Ground Zero
- Moment of reflection at the “Reflecting Absence” fountains
- A local guide who shares stories about their personal connection to 9/11
- Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits
What's not included?
- Gratuities
Which places does it visit?
It visits St. Paul's Chapel, The National 9/11 Memorial & Museum, One World Observatory.
Which languages is it offered in?
It is offered in English.
Is it suitable for children?
Children must be accompanied by an adult.
Operated by ExperienceFirst
